We have increased the time our customers spend using the Netscape browser by75% and with close to zero customer support calls.

With the bundling of IE on the PC users face much confusion and difficulty in continuing to use Netscape as their preferred browser. Clicking a channel icon launches IE, a quick click on a dialog can set IE to be the default, so, all too often IE is launched and set as the default. The result is a slow migration to IE as users grow frustrated as they struggle to continue using the Netscape Browser.

We have come up with a product - BrowserSwitch - that:

• Automates configuration of the preferred browser on the PC
• Lowers support costs for the Netscape browser on a PC with IE bundled.
• Requires little or no technical support
• Decreases the time spent using the bundled IE